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'NEBI'- Personal Health care
THESIS PROJECT
HAVELLS COLLABORATION
INDUSTRIAL DESIGN
CASE STUDY
HEALTHCARE
July 2020- March 2021
"Nebi" represents a thesis project developed in collaboration with Havells India. It serves as a customized smart healthcare monitoring and treatment device, specifically designed to cater to the needs of young children, though suitable for individuals of all age groups. Nebi is tailored to support those grappling with respiratory conditions like Asthma and Cystic Fibrosis, as well as individuals dealing with sickle cell diseases.
PROJECT TITLE
Havells: Fully Charged, Completely Monitored
Empathetic Solution using Positive Distractionly Monitored
PROJECT CONTEXT
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Fear, discomfort, sadness, and tension are significantly intensified in young children who may struggle to comprehend their medical conditions.
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The Pandemic season has increased the need for most technologies focusing on personalization and easy access of services, the health care has not been far behind
PROBLEM STATEMENT
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This projects acknowledges the efficiency of most common personalized healthcare monitoring tools for adults and kids, but also points out the lack of excluding the mental aspect of the patient
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To be more specific, the lack of empathy while designing tools for monitoring and managing healthcare for kids.
NEBI
HEALTHCARE
YOUNG CHILD
WHAT?
A customized smart healthcare monitoring and treatment device for young children suffering from respiratory conditions like Asthma and Cystic Fibrosis,etc.
Thesis Project with Havells
WHO?
For young children suffering from respiratory conditions from ages 4-9, though suitable for individuals of all age groups as they grow older
WHY?
Most healthcare products for kids lack mental aspect of the patient, more specifically, they lack of empathy while designing tools for monitoring and managing healthcare for kids.
It is hard to provide treatment and monitor health in young children who are get easily fussy and as they grow older they get more ashamed of any proof illness such as any medical equipmentinvolved.
INITIAL RESEARCH FOR OPPORTUNITY SPACE
Research insights based on first round of research.
CASE STUDY SUMMARY - DOUG DIETZ MRI SCANNERS
CONVERSATIONAL INTERVIEWS ( EXPERT REVIEW)
Based​ on interviews with two sets of doctors
Doctor John Athapilly - Pediatric surgeons (United Kingdom)
Doctor Christina Johnson - Pulmonologist (Bengaluru, India)
OPPORTUNITY SPACE
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Personalized Healthcare Monitoring for children
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Designing healthcare managing tools keeping in mind, the experience of it all, for both the kids and their parents who should feel empowered by the sense of control.
DESIGN BRIEF
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This project aims to change the normally frightening experiences children goes through when it comes to their healthcare, and turn it into something playful and interactive, and thus distractive. The outcome should be a merge between the functionalities of a healthcare monitoring tool or experience with the playfulness of a toy or a game, thus increasing patient compliance
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PRIMARY RESEARCH+ DATA ANALYSIS ( SUMMARIZED))
Conversational Interviews
1 set of interviews with healthcare professionals and second set with both the young patients and their care takers.
Market Research - Existing solutions
Current healthcare monitoring devices were evaluated for an in-depth understanding of patient experience.
User Research Personas
Personas have been been generated. An Empathy Mapping was done help get a deeper understanding of the targeted user.
SWOT Analysis
Based on insights SWOT analysis’ were done to asses and validate ideas
Scenario Mapping
Played around with narratives of various scenarios based on user personas
INSIGHTS FROM INTERVIEWS
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Conversational interviews with parents of young children (patients) along with input from said children Beginning with the patients themselves suffering from respiratory illnesses
Total Number of interviews conducted : 9
7 doctors + 2 Nurses
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Interview conducted with Doctors and Nurses. Firsthand experience with target patients- Kids
Total Number of interviews conducted : 5
USER PERSONA MAPPING
3 types of User personas were generated based on above information
SECONDARY RESEARCH + INSIGHTS' ANALYSIS
EXISTING PRODUCTS ( tap to view )
KEY INSIGHTS - OVERALL RESEARCH
There are numerous young children suffering from chronic respiratory illnesses that requires the use of medical equipments such as
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Nebulizer for treatment
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Peakflow meter for measuring the ability to push air out of your lungs
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Spirometry for pulmonary function or breathing test
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Incentive spirometer as an exercise equipment for the lungs to keep them strong and working well.
Most of the above medical equipment can seem scary to a young child and are n't designed keeping their mental perspective in mind.
Almost all young children are either afraid of ashamed when asked to use the medical equipment if it helps them breathe and monitor their lungs.
Majority Healthcare professionals agree that medical healthcare equipment for treatment and monitoring can be better designed for children to increase patient compliancy
We can find ways to positively distract a child to using a playful interaction with said equipment. Power of play - positive distraction - increased compliancy
IDEATION OF CONCEPT
(Tap each box to read more on the Devices)
Nebulizer is a treatment device turn liquid medicine into a mist so that kids can breathe it in.
Spirometry is the most common type of pulmonary function or breathing test. This test measures how much air you can breathe in and out of your lungs, as well as how easily and fast you can the blow the air out of your lungs.
SCENARIO MAPPING
Use the insights gained from the research and ideation, scenario mapping was conducted.
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